MANAR SALEM AHMED SALEH JAWHAR

Corporate Communications, Customer Service & Financial Operations Specialist

transfers, foreign currency exchange, event management and administrative support.

Profile summary

Corporate Communications, Customer Service and Financial Operations Specialist with 7 years of experience spanning financial operations, public relations, and stakeholder communications in the UAE. Directed customer service delivery, international money transfers, public messaging channels, and media relationships across public and private sector organizations. Committed to maintaining transaction accuracy and institutional alignment.

Career highlights

Financial Operations Management: Manages day-to-day financial operations at Lulu Exchange, directing customer service delivery, international money transfers, and foreign currency exchange transactions while upholding strict compliance standards.

Stakeholder Communications: Directed stakeholder communications and institutional outreach operations at the Department of Economic Development, maintaining alignment with internal objectives while coordinating high-profile schedules.

Public Sector Communications: Managed communication materials and publications, coordinating media activities and event coverage across public sector operations at the Public Services Department.

Internal Administrative Support: Contributed to internal operations at Sharjah Courts by supporting event organization, communication tasks, administrative duties, and both internal and external communications.

Key skills

ProfessionalCorporate Communications Public Relations Customer Service Excellence Financial Operations Money Transfer Services Foreign Currency Exchange Event Management Media Relations Stakeholder Engagement Public Speaking Customer Relationship Management Teamwork Problem Solving Event Coordination Communication Skills Financial Transaction Processing Microsoft Office CapCut VN Strategic Thinking

Professional experience

Customer Service RepresentativeApr 2026 - Present
Lulu Exchange

Directs daily financial operations and compliance protocols, overseeing customer service standards for international remittances and currency exchange.

  • Processes local and international money transfers according to institutional guidelines.
  • Handles foreign currency exchange transactions for customers.
  • Resolves customer inquiries while maintaining transaction accuracy.
  • Supports financial operations and remittance services.
Public Relations CoordinatorOct 2023 - Mar 2026
Department of Economic Development – Ras Al Khaimah

Managed institutional outreach and stakeholder communication operations, aligning public messaging channels with departmental objectives while coordinating schedules.

  • Executed advertising campaigns and organized radio programs to broadcast departmental announcements.
  • Managed website inquiries and built media relationships to support public relations goals.
  • Prepared official correspondence, coordinated VIP visits, and organized conferences.
Communications and Events CoordinatorNov 2018 - Oct 2023
Public Services Department – Ras Al Khaimah

Directed public sector communications and media activities, aligning departmental publications with public engagement objectives. Coordinated operational logistics for public sector event coverage and stakeholder outreach initiatives within the regional jurisdiction.

  • Organized conferences and exhibitions across public sector operations.
InternOct 2015 - Dec 2015
Sharjah Courts

Executed internal operations, supporting event organization and communication tasks for Sharjah Courts during the period.

  • Supported event planning activities and administrative tasks.
  • Assisted with internal and external communications.
Artificial Intelligence in the WorkplaceJan 2026 - Present
Digital PhotographyJan 2026 - Present
Strategic ThinkingJan 2025 - Present
Media Crisis Management and Marketing Analysis PracticesJan 2023 - Present
Innovative ThinkingJan 2022 - Present
Working with IndividualsJan 2021 - Present
Workplace EtiquetteJan 2020 - Present
Art of Letter WritingJan 2019 - Present
Future ForesightJan 2019 - Present
Art of Self-MarketingJan 2018 - Present
Successful Youth ProjectsJan 2018 - Present

Education

Bachelor's DegreeJan 2016
Ajman University

Public Relations & Advertising

Certifications

IELTSInternational English Language Testing System

Languages

Arabic · Native

English · Professional